Privacy Policy - Forest Hill

Last updated: 15.11.2024.

1. Introduction

Welcome to Forest Hill. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.forest-hill.eu.

2. Data Collection

We collect various types of information, including:

Personal Information: Name, email address, phone number, and any other details you provide through contact forms or booking requests.
Technical Data: IP address, browser type, operating system, and browsing patterns to enhance user experience and site performance.
Usage Data: Information on how you interact with our website to improve services and understand user preferences.

3. How We Use Your Data

The personal data we collect is used to:

Process booking requests and provide services.
Communicate with you regarding inquiries, bookings, and updates.
Improve our website’s functionality and user experience.
Comply with legal obligations and protect against potential fraud.

4. Data Sharing

Your personal information is treated as confidential. We do not sell or lease your data to third parties. However, we may share information with trusted third-party providers who assist us in delivering services, such as payment processors, marketing platforms, or analytics tools. These providers are bound by confidentiality agreements and are obligated to protect your information.

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5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user preferences, track website traffic, and improve site functionality. You can disable cookies in your browser settings, but this may affect your experience on our website.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. You can request deletion of your data at any time by contacting us.

7. Security

We implement appropriate security measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, no online platform is entirely secure, so we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Access your personal data.
Request correction or deletion of your data.
Withdraw consent for processing where consent is required.
Lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

9. Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

10. Updates to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Forest Hill
Suhi Vrh 14, 51314 Ravna Gora, Croatia
Phone: +385 91 3444 958 / +385 99 384 4039
Email: info@forest-hill.eu

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